Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website vfitprogram.com, any related pages, programs, online fitness content, digital materials, training plans, video content, community features, ambassador materials, and any other services provided by Axora Technologies L.L.C-FZ, a company registered in UAE, with its registered office at 6th floor, Meydan Grandstand, Meydan Road, Nad Al Sheba, Dubai, Dubai (“VFit”, “Company”, “we”, “us”, or “our”).

By accessing the Website, creating an account, purchasing a program, participating in any VFit program, using any digital content, or acting as an ambassador, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

These Terms apply to users located in the United States, the European Union, the United Kingdom, and other jurisdictions, unless mandatory consumer protection laws provide otherwise.

1. Definitions

For the purposes of these Terms:

Website – means vfitprogram.com and any related pages, landing pages, checkout pages, subdomains, or online interfaces operated by or on behalf of VFit.

Services – means access to the Website, online fitness programs, training plans, workout videos, educational materials, digital content, community access, consultations, challenges, ambassador tools, newsletters, and any other products or services made available by VFit.

Content – means all text, videos, images, audio, designs, training plans, meal guidance, templates, graphics, logos, trademarks, software, downloadable files, and other materials made available through the Services.

User, you, or your – means any person who accesses or uses the Website or Services.

Member – means a User who purchases, subscribes to, registers for, or otherwise receives access to any VFit program or paid content.

Ambassador – means a person who promotes VFit, shares referral links, participates in promotional activities, receives discounts, commissions, rewards, free access, or other benefits from VFit, whether formally or informally.

User Content – means any content submitted, posted, uploaded, shared, or otherwise made available by a User, including testimonials, reviews, photos, videos, comments, messages, progress updates, before/after images, and social media content.

2. Eligibility and Account Registration

You must be at least 18 years old to use the Services. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian, where permitted by applicable law.

You agree to provide accurate, complete, and current information when registering, purchasing, subscribing, or communicating with VFit. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

You must notify us immediately if you suspect unauthorized access to your account.

We may refuse, suspend, or terminate access to the Services if we believe that your account information is false, misleading, incomplete, outdated, or used in violation of these Terms.

2.1. Local Law Restrictions

The Website and Services are not intended for use in any jurisdiction where access to, use of, purchase of, or participation in the Services is prohibited, restricted, or otherwise unlawful under applicable local laws, regulations, or rules.

By accessing or using the Website or Services, you represent and warrant that your access to and use of the Website and Services is lawful in the jurisdiction from which you access them.

If the laws of your country, state, territory, or place of residence prohibit or restrict access to this type of website, digital fitness service, online program, paid digital content, health or wellness-related service, or any related feature, you must not access or use the Website or Services and must leave the Website immediately.

You are solely responsible for ensuring that your access to and use of the Website and Services complies with all laws, regulations, and restrictions applicable to you.

To the maximum extent permitted by applicable law, if you choose to access or use the Website or Services despite any local restriction, you do so at your own risk and responsibility. By continuing to use the Website or Services, you agree to be bound by these Terms to the fullest extent permitted by applicable law.

Nothing in these Terms is intended to require you to violate applicable law or to exclude any mandatory legal rights that cannot be waived under the laws applicable to you.

3. Nature of the Services

VFit provides fitness, wellness, educational, motivational, and lifestyle-related digital content and programs. The Services may include workout guidance, exercise demonstrations, fitness challenges, general nutrition information, supplement-related educational information, progress tracking, community support, ambassador promotions, and related materials.

The Services are provided for informational and educational purposes only. VFIT DOES NOT PROVIDE MEDICAL, CLINICAL, DIAGNOSTIC, THERAPEUTIC, PSYCHIATRIC, OR EMERGENCY SERVICES.

Unless expressly agreed in writing, the Services do not create a doctor-patient, dietitian-client, therapist-client, fiduciary, employment, partnership, agency, franchise, or joint venture relationship between you and VFit.

4. Health & Safety Disclaimer

You acknowledge and agree that participation in fitness, exercise, nutrition, wellness, or lifestyle programs involves inherent risks, including physical injury, illness, aggravation of pre-existing conditions, overexertion, muscle soreness, cardiovascular stress, allergic reactions, and other health-related consequences.

Before starting any VFit program, workout, nutrition guidance, supplement-related information, or wellness activity, you should consult a qualified physician or healthcare professional, especially if you:

• are pregnant or postpartum;
• have any medical condition, injury, disability, chronic illness, heart condition, respiratory condition, metabolic disorder, eating disorder, or mental health concern;
• take prescription medication;
• have been advised not to exercise;
• experience pain, dizziness, shortness of breath, fainting, chest discomfort, severe fatigue, or any unusual symptoms.

You are solely responsible for assessing whether the Services are suitable for your health, physical condition, fitness level, and personal circumstances.

You must stop exercising immediately and seek medical attention if you experience pain, dizziness, shortness of breath, fainting, chest pain, severe discomfort, or any other concerning symptoms.

VFit does not guarantee that any exercise, routine, nutrition information, supplement information, or wellness recommendation is safe or appropriate for every individual.

To the maximum extent permitted by applicable law, VFit is not liable for any injury, illness, health complication, loss, damage, or adverse outcome arising from your use of or reliance on the Services, except where liability cannot be excluded under mandatory law.

4.1. Fitness Risk Acknowledgement and User Responsibility

You acknowledge that the VFit programs may include physical exercises, bodyweight movements, resistance training, mobility work, high-intensity exercises, progressive overload, conditioning, plyometrics, recovery routines, and other fitness-related activities.

You understand that participation in any fitness activity involves inherent risks, including but not limited to muscle soreness, strains, sprains, falls, overexertion, dizziness, shortness of breath, aggravation of pre-existing injuries or medical conditions, and other physical or health-related consequences.

You are solely responsible for determining whether you are physically and medically able to participate in the Services. You must not participate in any workout, exercise, program, challenge, or activity if you have any medical condition, injury, chronic pain, pregnancy, postpartum condition, heart condition, respiratory condition, eating disorder, disability, or other health concern, unless you have first obtained clearance from a qualified healthcare professional.

You agree to immediately stop exercising and seek medical advice if you experience pain, dizziness, fainting, chest pain, shortness of breath, severe fatigue, discomfort, or any other unusual or concerning symptom.

5. No Medical or Professional Advice

The Services are not a substitute for professional medical advice, diagnosis, treatment, therapy, nutritional advice, or other professional healthcare services.

Any information provided by VFit, its coaches, ambassadors, contractors, or community members is general information only and should not be treated as medical advice or a personalized medical recommendation.

You should not disregard professional medical advice or delay seeking it because of information obtained through the Services.

If you have a medical emergency, you must contact emergency services or a qualified healthcare provider immediately.

5.1. No Physiotherapy, Rehabilitation or Clinical Assessment

The Services, including any workout plan, form correction, check-in response, coach comment, community response, or video demonstration, do not constitute physiotherapy, rehabilitation, medical treatment, clinical assessment, diagnosis, therapy, or personalized healthcare advice.

Any movement recommendations, recovery tips, form cues, mindset tips, or fitness guidance are provided for general educational and fitness purposes only. They are not intended to diagnose, treat, cure, prevent, or manage any disease, injury, medical condition, pain, or physical limitation.

If you require medical, physiotherapy, rehabilitation, psychological, nutritional, or other professional care, you must consult an appropriately qualified professional.

6. Results Disclaimer

Fitness, wellness, weight, body composition, strength, endurance, aesthetic, lifestyle, and health-related results vary from person to person.

VFit does not guarantee any specific result, including weight loss, fat loss, muscle gain, strength increase, body transformation, improved performance, improved health markers, or any other outcome.

Your results may depend on many factors outside VFit’s control, including genetics, age, medical history, diet, sleep, stress, consistency, environment, effort, adherence, lifestyle, pre-existing conditions, medication, and other individual circumstances.

Testimonials, before/after images, reviews, ambassador content, marketing materials, or examples of user results are not guarantees that you will achieve the same or similar results.

You acknowledge that any results shown are illustrative only and may not be typical.

6.1. Testimonials, Before/After Images and Transformation Claims

Any testimonials, reviews, before-and-after photos, progress images, transformation stories, user comments, or success examples displayed on the Website, in advertisements, on social media, or within the Services represent individual experiences only.

They do not guarantee, promise, or imply that you will achieve the same or similar results. Results are not typical and may vary significantly from person to person.

Your results may depend on many factors, including your starting fitness level, medical history, age, genetics, body composition, consistency, nutrition, sleep, stress, lifestyle, training adherence, effort, recovery, and other individual circumstances.

You acknowledge that statements such as “transformation”, “results”, “progress”, “stronger”, “more energy”, or similar wording are motivational and illustrative, and do not constitute a guarantee of any specific physical, aesthetic, health, weight, strength, or performance outcome.

7. Purchases, Subscriptions, and Payments

Certain Services may require payment, subscription, membership, one-time purchase, recurring payment, or other fees. Prices, billing cycles, included features, and payment terms will be displayed at checkout or otherwise communicated before purchase.

By providing payment information, you authorize VFit and/or its third-party payment processors to charge the applicable fees, taxes, and other amounts due.

You are responsible for ensuring that your payment method is valid and that sufficient funds are available. If payment fails, we may suspend or terminate your access to paid Services.

Unless otherwise stated, fees are charged in currency and may be subject to taxes, VAT, sales tax, or other charges depending on your location.

We may change prices, packages, or subscription terms from time to time. For recurring subscriptions, price changes will apply in accordance with applicable law and any notice requirements.

7.1. Digital Product Delivery

After completing a purchase, you may receive access to digital content, including but not limited to PDF training guides, workout schedules, QR codes, video demonstrations, coach notes, progress trackers, habit trackers, community access, check-in forms, Q&A sessions, and other digital materials, depending on the plan purchased.

Digital content may be delivered by email, through a user account, download link, third-party platform, QR code, community platform, or any other method selected by VFit.

You are responsible for providing a valid email address and checking your inbox, spam, promotions, or other email folders. VFit is not responsible for failed delivery caused by incorrect email details, spam filters, email provider restrictions, device settings, or user-side technical issues.

7.2. Subscriptions, Memberships and Automatic Renewal

Certain Services may be offered as a one-time purchase, fixed-term access, membership, or recurring subscription. The applicable billing model, access period, price, renewal terms, and included features will be displayed at checkout or otherwise communicated before purchase.

If you purchase a recurring subscription or monthly membership, you authorize VFit and/or its payment processor to charge your selected payment method on a recurring basis until you cancel the subscription in accordance with the cancellation instructions provided.

You may cancel your subscription through your account, checkout provider, payment platform, or by contacting support, unless another cancellation method is specified at checkout.

Unless otherwise stated, cancellation will take effect at the end of the current paid billing period. You will continue to have access to the applicable Services until the end of that period. Fees already paid are non-refundable unless required by applicable law or expressly stated in the Refund Policy.

VFit may suspend or terminate access if a payment fails, is reversed, disputed, charged back, or cannot be processed.

7.4. Taxes and User Responsibility

You are solely responsible for determining, reporting, withholding, collecting, filing, and paying any taxes, duties, levies, charges, fees, assessments, or similar governmental charges that may apply to your access to, purchase of, receipt of, or use of the Website or Services in your jurisdiction.

Such taxes may include, without limitation, sales tax, use tax, value added tax (VAT), goods and services tax (GST), withholding tax, digital services tax, income tax, local charges, customs duties, or any other taxes or charges imposed by any governmental authority.

Unless expressly required by applicable law or expressly stated at checkout, VFit is not responsible for calculating, collecting, withholding, reporting, or remitting any taxes on your behalf and does not act as your tax agent, tax representative, withholding agent, or tax advisor.

You acknowledge that VFit does not provide tax advice. If you are unsure about the tax treatment of your purchase, use of the Services, ambassador activity, referral income, commissions, rewards, or any other transaction connected with the Services, you should consult an independent tax advisor in your jurisdiction.

If any taxes, duties, charges, penalties, interest, or related liabilities arise in connection with your access to or use of the Website or Services, you are solely responsible for paying them, unless applicable law expressly requires VFit to do so.

If you do not agree to assume responsibility for any applicable taxes or if your local laws prohibit your access to or use of the Website or Services, you must immediately stop using the Website and leave the Website.

8. EU/UK Consumer Rights and Digital Content

If you are a consumer located in the European Union, the European Economic Area, or the United Kingdom, you may have mandatory statutory rights, including rights related to pre-contract information, digital content conformity, cancellation, withdrawal, refunds, and remedies for defective digital services.

Nothing in these Terms limits or excludes your mandatory consumer rights.

Where the Services include digital content or digital services supplied immediately after purchase, you may be asked to provide express consent to immediate access and acknowledge that you may lose your statutory right of withdrawal once performance or access begins, where permitted by applicable law.

If you do not provide such consent and acknowledgment, access to digital content may be delayed until the withdrawal period expires or handled in accordance with applicable law.

If mandatory law grants you a right to withdraw, you may exercise it by contacting us at support or by using any withdrawal mechanism made available on the Website.

This section applies only to the extent required by applicable consumer protection law.

9. Refund Policy

Due to the digital nature of the Services, including PDF training guides, QR-based video access, workout plans, coach notes, progress trackers, habit trackers, community access, check-in forms, live Q&A sessions, form review, and other digital materials, all purchases are final and non-refundable once access to the purchased digital content or Services has been provided.

By completing a purchase, you acknowledge and agree that VFit may begin providing access to the digital content immediately after payment. Once the digital content has been delivered, downloaded, opened, accessed, streamed, emailed, or otherwise made available to you, you will not be entitled to a refund, unless a refund is required by applicable law.

Before access to the digital content is provided, you may request cancellation of your purchase by contacting us at [support email]. If the digital content has not yet been delivered, accessed, downloaded, opened, streamed, or otherwise made available, VFit may approve a refund at its discretion.

Refunds will not be provided where:

(a) the digital content has already been delivered or made available;

(b) the User has downloaded, opened, accessed, streamed, scanned, or used the PDF guide, QR codes, video content, community access, check-in forms, or other digital materials;

(c) the User failed to use the program, changed their mind, selected the wrong level, did not achieve expected results, or decided that the program is no longer needed;

(d) the User experienced technical issues caused by their own device, internet connection, email provider, browser settings, spam filters, software, QR scanner, or third-party platform restrictions;

(e) the User violated these Terms, including by copying, sharing, recording, reselling, distributing, uploading, or otherwise misusing VFit Content;

(f) the User initiated a chargeback, payment dispute, or payment reversal without first contacting VFit support.

If a refund is approved, VFit may immediately terminate your access to the relevant Services, including PDF guides, QR codes, video materials, community access, check-ins, Q&A sessions, and any other digital features included in the purchased plan.

Nothing in this Refund Policy limits any mandatory consumer rights that cannot be excluded under the laws of your country or state of residence.

Refunds, where approved, will be processed to the original payment method unless otherwise required by law or agreed by us.

VFit may refuse refunds in cases of abuse, repeated purchases and cancellations, violation of these Terms, unauthorized sharing, copying, downloading, screen recording, resale, or misuse of the Services.

9.1. No Refunds for Accessed Digital Content

Unless otherwise required by applicable law or expressly stated in the Refund Policy, payments for digital content, downloadable materials, PDF guides, video access, QR-based content, community access, check-ins, live sessions, and other digital Services are non-refundable once access has been provided, delivery has started, or the content has been downloaded, opened, streamed, accessed, or otherwise made available to you.

Refunds may be refused where VFit reasonably believes that the User has accessed, copied, downloaded, recorded, shared, misused, resold, or attempted to exploit the digital content in violation of these Terms.

Any approved refund may result in immediate termination of access to the purchased Services.

9.2. EU/UK Digital Content and Withdrawal Rights

If you are a consumer located in the European Union, European Economic Area, or United Kingdom, you may have a statutory right to withdraw from certain online purchases within the applicable withdrawal period.

However, where you purchase digital content or digital services and expressly consent to immediate access, download, delivery, streaming, or performance of such digital content or services, you acknowledge that you may lose your statutory right of withdrawal once access to the digital content or digital service has begun, to the extent permitted by applicable law.

By purchasing the Services and requesting or accepting immediate access to the digital content, you expressly consent to the immediate supply of the digital content and acknowledge that your right of withdrawal may be lost once access begins.

This does not affect any mandatory consumer rights that cannot be excluded or limited under applicable law.

9.3. Subscription Cancellation

If you purchase a recurring subscription or monthly membership, you may cancel it at any time through your account, payment provider, or by contacting VFit support at [support email].

Unless otherwise stated at checkout, cancellation will take effect at the end of the current paid billing period. You will continue to have access to the applicable Services until the end of that period.

Fees already paid for the current billing period are non-refundable, except where required by applicable law or expressly approved by VFit.

If your subscription payment fails, is reversed, disputed, or charged back, VFit may suspend or terminate your access to the Services.

10. Ambassador Status and Rules

Ambassadors are independent promoters of VFit and are not employees, agents, franchisees, partners, legal representatives, or authorized spokespersons of VFit unless expressly agreed in writing.

Ambassadors may receive commissions, referral rewards, free access, discounts, products, promotional benefits, or other consideration from VFit. Ambassadors must clearly and conspicuously disclose their relationship with VFit whenever promoting, endorsing, reviewing, recommending, or otherwise discussing VFit, including on social media, websites, newsletters, video platforms, podcasts, and private communities.

Ambassadors must comply with all applicable advertising, consumer protection, endorsement, influencer marketing, anti-spam, privacy, and platform rules.

Ambassadors must not:

• make false, misleading, exaggerated, or unsubstantiated claims;
• guarantee results;
• make medical, disease-treatment, diagnosis, or cure claims;
• imply that VFit is a medical service;
• use fake reviews, fake testimonials, fake accounts, bots, or deceptive engagement;
• copy or misuse VFit’s Content;
• run paid ads using VFit’s brand, trademarks, or likeness without written approval;
• use VFit’s brand in connection with unlawful, offensive, discriminatory, adult, political, gambling, alcohol, tobacco, or reputationally harmful content;
• represent that they are authorized to bind VFit contractually;
• offer unauthorized discounts, refunds, guarantees, or promises.

VFit may suspend or terminate any ambassador relationship, remove referral privileges, withhold unpaid rewards, or require correction/removal of promotional content if an Ambassador breaches these Terms or applicable law.

VFit may require Ambassadors to sign a separate ambassador, affiliate, influencer, or referral agreement. If there is a conflict between these Terms and a signed ambassador agreement, the signed agreement will prevail for ambassador-specific matters.

10.1. Ambassador Disclosure and Marketing Compliance

Ambassadors, affiliates, influencers, referral partners, and other persons who receive any compensation, commission, discount, free access, gift, benefit, or other incentive from VFit must clearly and conspicuously disclose their relationship with VFit whenever promoting, endorsing, reviewing, recommending, or otherwise referring to VFit.

Such disclosure must be easy to notice, understandable, and placed in a manner that users are likely to see before or at the time they interact with the promotional content.

Ambassadors must comply with all applicable advertising, endorsement, influencer marketing, consumer protection, anti-spam, privacy, and platform-specific rules, including rules applicable in the United States, European Union, United Kingdom, and any other relevant jurisdiction.

Ambassadors must not make false, misleading, exaggerated, unsubstantiated, medical, therapeutic, disease-related, weight-loss guarantee, income-related, or result-guarantee claims about VFit or the Services.

10.2. Ambassador Brand Restrictions

Ambassadors may use VFit’s name, approved images, approved links, approved promotional materials, and brand assets only for authorized promotional purposes and in accordance with VFit’s instructions.

Ambassadors must not use VFit’s brand, Content, name, likeness, image, trademarks, slogans, or materials in connection with:

(a) unlawful, misleading, offensive, discriminatory, political, adult, gambling, alcohol, tobacco, drug-related, extremist, hateful, or reputationally harmful content;

(b) medical, disease-treatment, diagnosis, cure, or guaranteed transformation claims;

(c) unauthorized paid advertising, search ads, domain names, social media handles, or competing offers;

(d) fake reviews, fake testimonials, bots, spam, or deceptive engagement;

(e) any activity that may harm VFit’s reputation, goodwill, business, community, or legal position.

VFit may require immediate removal or correction of any ambassador content and may suspend or terminate ambassador privileges at any time.

11. User Conduct

You agree not to use the Services for any unlawful, harmful, abusive, fraudulent, misleading, or unauthorized purpose.

You must not:

• share your account login details or allow unauthorized persons to access paid Content;
• copy, download, reproduce, distribute, resell, sublicense, stream, publish, scrape, or commercially exploit the Content;
• record, screen record, screenshot, rip, extract, reverse engineer, or bypass access controls;
• upload viruses, malware, spyware, bots, or harmful code;
• interfere with the operation, security, or availability of the Website;
• harass, threaten, defame, abuse, discriminate against, or harm other users, coaches, ambassadors, or VFit personnel;
• post unlawful, offensive, explicit, misleading, infringing, or harmful content;
• impersonate another person or misrepresent your identity;
• use the Services to promote competing products or services without permission;
• use automated tools, scraping, data mining, or similar technologies without written consent;
• violate any applicable law, regulation, or third-party rights.

We may remove content, suspend accounts, restrict access, or terminate your use of the Services if we believe you have violated these Terms.

12. Intellectual Property

All Content and all intellectual property rights in the Website and Services are owned by or licensed to VFit and are protected by copyright, trademark, trade dress, database rights, unfair competition, and other intellectual property laws.

Subject to your compliance with these Terms and payment of applicable fees, VFit grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your own personal, non-commercial use.

You must not copy, reproduce, modify, adapt, translate, create derivative works from, distribute, transmit, publicly display, publicly perform, sell, resell, rent, sublicense, upload to third-party platforms, share in groups, use for training competing services, or otherwise exploit any Content without VFit’s prior written consent.

The following are strictly prohibited:

• screen recording workout videos, live sessions, private sessions, or educational materials;
• taking screenshots for redistribution or publication;
• sharing paid content with non-paying users;
• reselling or repackaging programs, workouts, meal plans, templates, or materials;
• uploading VFit Content to social media, cloud folders, file-sharing platforms, messaging groups, or other websites;
• using VFit Content to create competing products or services;
• removing copyright notices, watermarks, branding, or proprietary notices.

Any unauthorized use of Content may result in account termination, legal action, damages claims, injunctive relief, and reporting to payment processors, platforms, or authorities.

12.1. Anti-Piracy and Content Protection

All VFit digital materials are licensed for your personal use only. You do not acquire ownership of any Content by purchasing or accessing the Services.

You must not copy, forward, share, upload, publish, sell, resell, distribute, reproduce, screen record, screenshot for redistribution, download without permission, extract, scrape, mirror, modify, translate, adapt, create derivative works from, or otherwise exploit any VFit Content.

In particular, you must not:

(a) share PDF guides, QR codes, video links, account credentials, workout schedules, coach notes, trackers, or community materials with any third party;

(b) upload VFit Content to Telegram, WhatsApp, Google Drive, Dropbox, YouTube, TikTok, Instagram, Facebook, forums, file-sharing platforms, online communities, or any other third-party platform;

(c) use VFit Content to create, train, develop, promote, or sell any competing fitness, coaching, wellness, educational, or digital product;

(d) remove watermarks, copyright notices, QR tracking, user identifiers, technical restrictions, or proprietary notices;

(e) bypass access controls, payment restrictions, download limitations, security features, or technical protection measures.

12.2. Watermarking and Access Tracking

VFit may use watermarking, user identifiers, access logs, download tracking, link tracking, QR-code tracking, technical restrictions, or other content protection measures to prevent unauthorized copying, sharing, resale, or misuse of the Content.

You agree not to remove, disable, obscure, alter, bypass, or interfere with any such protection measures.

If VFit identifies unauthorized distribution of Content linked to your account, email address, order number, QR code, download link, or access credentials, VFit may suspend or terminate your access and take further legal or technical action.

Any breach of this section may result in immediate termination of your access without refund, legal action, claims for damages, injunctive relief, and reporting to payment processors, platforms, hosting providers, and relevant authorities.

13. Trademarks and Brand Use

The names “VFit”, “VFit Program”, logos, slogans, designs, product names, domain names, and other brand identifiers are trademarks or trade names of VFit or its licensors.

You may not use VFit’s trademarks, logos, brand name, domain name, or confusingly similar marks without prior written permission.

Ambassadors may use approved brand materials only in accordance with VFit’s brand guidelines and only for authorized promotional purposes.

14. User Content and Testimonials

You retain ownership of User Content that you submit, post, upload, or share. However, by submitting User Content to VFit or tagging, mentioning, sending, or otherwise making content available to VFit, you grant VFit a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, display, publish, edit, adapt, translate, distribute, and create derivative works from such User Content for operating, improving, and promoting the Services.

This may include use on the Website, social media, advertisements, emails, landing pages, presentations, and other marketing materials, subject to applicable privacy, publicity, and consumer protection laws.

Where required by law, we will obtain additional consent before using sensitive health-related images, before/after photos, testimonials, or personal likeness in marketing.

You represent that your User Content is accurate, lawful, not misleading, not infringing, and does not violate the rights of any third party.

We may remove or refuse User Content at our discretion.

14.1. Consent for Use of Testimonials, Images and Progress Materials

If you voluntarily submit, tag, send, upload, publish, or otherwise provide to VFit any testimonial, review, before-and-after photo, progress photo, video, screenshot, comment, message, transformation story, or other content relating to your experience with the Services, you grant VFit a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to use, reproduce, publish, display, edit, adapt, translate, distribute, and create derivative works from such content for marketing, promotional, educational, advertising, and business purposes.

This may include use on the Website, social media, paid advertisements, email campaigns, landing pages, presentations, and other promotional materials.

You confirm that any testimonial, review, image, or progress material you provide is truthful, accurate, based on your genuine experience, and does not mislead other users.

Where required by applicable law, VFit may request additional written consent before using sensitive health-related content, identifiable body images, before-and-after images, or personal likeness in marketing materials.

14.2. Right to Withdraw Marketing Consent

Where applicable law gives you the right to withdraw consent for the future use of your image, likeness, testimonial, or personal content, you may contact VFit at support@vfitprogram.com.

Withdrawal of consent will not affect any lawful use that occurred before VFit received and processed your request. VFit will take reasonable steps to stop future use of the relevant materials within a reasonable period, but may not be able to remove content already printed, published by third parties, reshared by users, cached, archived, or otherwise outside VFit’s reasonable control.

15. Community Features

If VFit provides access to community groups, chats, forums, social media groups, live sessions, or interactive features, you agree to behave respectfully and lawfully.

You must not post medical advice, harmful recommendations, harassment, spam, advertising, explicit content, unlawful content, or content that infringes third-party rights.

VFit may moderate, remove, restrict, or delete community content and may suspend users who violate community standards.

Community content posted by other users does not represent VFit’s advice, views, or endorsement.

15.1. Community Rules

If you receive access to any VFit community, group chat, private forum, social media group, live session, comment section, or other interactive area, you agree to follow respectful and lawful community standards.

You must not:

(a) harass, threaten, insult, shame, bully, discriminate against, or abuse any person;

(b) engage in body shaming, hate speech, sexual harassment, intimidation, or offensive conduct;

(c) give medical, diagnostic, treatment, injury-management, supplement, or professional health advice to other users;

(d) share another person’s photos, videos, screenshots, progress materials, private messages, personal data, or health information without consent;

(e) promote your own services, products, communities, affiliate links, or competing programs without VFit’s written permission;

(f) share, copy, record, screenshot, or distribute community content outside the community;

(g) post unlawful, misleading, explicit, spam, fraudulent, harmful, or infringing content.

VFit may remove content, restrict participation, suspend community access, or terminate your account without refund if you violate these rules.

16. Technical Requirements

To use the Services, you are responsible for having compatible devices, software, internet access, browser settings, applications, and any equipment required for workouts.

The Services may require:

• a stable internet connection;
• a compatible smartphone, tablet, laptop, or desktop device;
• updated browser or app versions;
• email access;
• video/audio playback capabilities;
• adequate storage, battery, and data capacity;
• safe physical space and suitable exercise equipment, where applicable.

VFit is not responsible for your device issues, internet interruptions, software incompatibility, insufficient equipment, unsafe environment, or third-party service failures.

You are responsible for any data charges, internet fees, device costs, and equipment costs associated with using the Services.

16.1. QR Codes, Video Access and Third-Party Tools

Some Services may require the use of QR codes, video links, third-party video platforms, email delivery tools, payment processors, community platforms, mobile devices, cameras, browsers, or other third-party technologies.

You are responsible for ensuring that your device can open PDF files, scan QR codes, access video content, receive emails, play audio/video materials, and connect to the internet.

VFit is not responsible for your inability to access the Services due to device incompatibility, disabled camera access, outdated software, blocked emails, browser restrictions, poor internet connection, third-party platform downtime, geographic restrictions, or other technical issues outside VFit’s reasonable control.

17. Service Availability and Changes

We aim to provide reliable access to the Services, but we do not guarantee that the Website or Services will be uninterrupted, error-free, secure, or available at all times.

The Services may be unavailable due to maintenance, updates, technical issues, third-party service failures, cyber incidents, force majeure events, or other reasons.

We may modify, suspend, discontinue, replace, or update any part of the Services, including features, content, coaches, programs, prices, platform providers, and availability.

Where required by applicable law, material changes affecting paid Services will be communicated to users in advance.

17.1. Coach Feedback, Check-ins and Form Review

Certain plans may include weekly check-ins, feedback forms, live Q&A sessions, priority review, personal form analysis, coach comments, or other interactive elements.

Any feedback provided by VFit,  coaches, contractors, ambassadors, or support representatives is based solely on the information, photos, videos, forms, messages, or other materials submitted by you.

You acknowledge that VFit does not have full knowledge of your medical history, physical condition, injuries, pain, limitations, environment, exercise technique, or real-time performance unless you disclose such information.

Form correction, coach feedback, check-in responses, or Q&A answers are provided for general fitness guidance only and do not guarantee injury prevention, correct execution, medical suitability, or any specific result.

You remain solely responsible for exercising safely, selecting appropriate intensity, stopping when needed, and seeking professional medical advice where appropriate.

17.2 Response Times and Scope of Feedback

Where check-ins, form reviews, Q&A sessions, or feedback are included in a purchased plan, VFit will use reasonable efforts to provide such feedback within the timeframe described on the Website or at checkout.

Unless expressly stated otherwise, feedback is not provided on an emergency, medical, real-time, or unlimited basis.

VFit may limit the number, length, format, frequency, or scope of check-ins, form reviews, Q&A submissions, or feedback requests in accordance with the plan purchased.

18. Third-Party Platforms and Links

The Services may rely on or link to third-party platforms, payment processors, hosting providers, video platforms, social media networks, analytics providers, app stores, email platforms, or other third-party services.

Your use of third-party services may be governed by their own terms and privacy policies.

VFit is not responsible for third-party websites, platforms, services, content, outages, fees, policies, or practices.

18.1. No Responsibility for Third-Party Platform Restrictions

VFit may use third-party platforms or tools for payments, email delivery, hosting, analytics, video streaming, community access, communication, or content delivery.

VFit is not responsible for any suspension, restriction, outage, deletion, delay, error, policy change, account issue, geographic limitation, or technical failure caused by third-party platforms.

Your access to certain features may depend on your compliance with the applicable third-party platform terms, policies, and technical requirements.

18.2. Intensity Quiz and Program Selection

The Intensity Quiz, strength test, level selection tool, or any similar assessment provided by VFit is intended for general guidance only.

Any recommendation generated by such tool is based on the answers and information provided by you and does not constitute a medical assessment, clinical diagnosis, professional fitness evaluation, physiotherapy assessment, or guarantee that a specific program is suitable for you.

You are responsible for selecting a program that matches your actual fitness level, experience, health condition, and personal circumstances.

If you are unsure which level to choose, have any injury, medical condition, chronic pain, pregnancy, postpartum condition, or other health concern, you should consult a qualified healthcare professional before starting any program.

19. Privacy

Your use of the Services is also governed by our Privacy Policy, available at the bottom of the site.

The Privacy Policy explains how we collect, use, store, disclose, and protect personal data, including information related to accounts, purchases, communications, device data, marketing, and, where applicable, health or fitness-related information.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

20. Suspension and Termination

We may suspend, restrict, or terminate your access to the Services at any time if:

• you violate these Terms;
• payment fails or is disputed;
• you misuse or share Content;
• you engage in abusive, unlawful, fraudulent, or harmful behavior;
• you infringe intellectual property rights;
• continued access may create legal, reputational, security, or operational risk for VFit;
• we are required to do so by law or by a platform/payment provider.

Upon termination, your right to access and use the Services will cease immediately. You must stop using all Content and must not make it available to third parties.

Sections that by their nature should survive termination will remain in effect, including intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and governing law provisions.

20.1. Chargebacks, Payment Disputes and Abuse

If you initiate a chargeback, payment dispute, payment reversal, or similar claim without first contacting VFit support, or if VFit reasonably believes that a payment dispute is fraudulent, abusive, or inconsistent with these Terms, VFit may suspend or terminate your access to the Services.

VFit reserves the right to provide relevant evidence to payment processors, card networks, banks, platforms, and dispute resolution providers, including purchase records, access logs, download history, email delivery records, account activity, IP information, and acceptance of these Terms.

Repeated refund requests, chargebacks, account abuse, unauthorized sharing, or misuse of digital content may result in permanent account termination and refusal of future purchases.

21. Limitation of Liability

To the maximum extent permitted by applicable law, VFit, its owners, directors, officers, employees, contractors, coaches, ambassadors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or loss-of-profit damages arising out of or related to the Services.

To the maximum extent permitted by applicable law, VFit’s total aggregate liability for any claim arising out of or relating to the Services will not exceed the amount you paid to VFit for the specific Service giving rise to the claim during the three (3) months before the event giving rise to liability.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, intentional misconduct, or mandatory consumer rights.

Some jurisdictions do not allow certain exclusions or limitations of liability. In such cases, the limitation will apply to the maximum extent permitted by law.

22. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, VFit disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, accuracy, security, and reliability.

VFit does not warrant that the Services will meet your expectations, produce any particular result, be free of errors, or be available without interruption.

Mandatory consumer guarantees and statutory rights remain unaffected.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless VFit, its owners, directors, officers, employees, contractors, coaches, ambassadors, affiliates, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from or related to:

• your breach of these Terms;
• your misuse of the Services;
• your User Content;
• your violation of law or third-party rights;
• your unauthorized use, copying, sharing, recording, resale, or distribution of Content;
• your ambassador, promotional, referral, or endorsement activity.

This section does not apply where prohibited by mandatory consumer law.

24. Governing Law

These Terms are governed by the laws of UAE, without regard to conflict-of-law principles.

If you are a consumer located in the European Union, European Economic Area, or United Kingdom, this governing law provision does not deprive you of the protection of mandatory consumer laws of your country of residence.

25. Dispute Resolution

Before bringing a formal claim, you agree to contact us at support@vfitprogram.com and attempt to resolve the dispute informally. We will attempt to respond within a reasonable time.

25.1. United States Users

For users located in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the Services may be resolved by binding arbitration on an individual basis, if VFit elects to apply arbitration and if permitted by applicable law.

No class actions, collective actions, representative actions, or jury trials are permitted to the maximum extent allowed by law.

This arbitration provision does not prevent either party from seeking injunctive relief for intellectual property misuse, unauthorized access, data security abuse, or unlawful copying/distribution of Content.

25.2. EU/UK Consumers

If you are a consumer located in the European Union, European Economic Area, or United Kingdom, you may bring claims in the courts of your country of residence where mandatory law gives you that right.

Nothing in these Terms limits your right to use mandatory consumer dispute resolution mechanisms available under applicable law.

25.3. Business Users and Ambassadors

If you use the Services as a business, professional, commercial partner, affiliate, or ambassador, disputes will be resolved exclusively in the courts, unless otherwise agreed in a separate written agreement.

26. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the Website with a revised “Last updated” date.

If we make material changes, we may notify you by email, account notice, website notice, or other reasonable means.

Your continued use of the Services after the updated Terms become effective means that you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Services.

27. Electronic Communications

You agree that we may communicate with you electronically, including by email, website notices, account messages, SMS, or other digital communication channels, where permitted by law.

Electronic communications satisfy any legal requirement that communications be in writing, unless mandatory law requires another form.

28. Force Majeure

VFit will not be liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, pandemics, public health emergencies, power failures, internet outages, cyberattacks, platform failures, payment processor failures, government actions, or other force majeure events.

29. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified or interpreted to the minimum extent necessary to make it enforceable, where permitted by law.

30. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without VFit’s prior written consent.

VFit may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, corporate transaction, or by operation of law.

31. Entire Agreement

These Terms, together with the Privacy Policy, refund terrm, checkout terms, ambassador terms, and any additional terms expressly incorporated by reference, constitute the entire agreement between you and VFit regarding the Services.

If there is a conflict between these Terms and specific written terms for a particular program, subscription, ambassador arrangement, or promotion, the more specific terms will apply to that matter.

31.1. Mandatory Consumer Rights

Nothing in these Terms is intended to exclude, restrict, or limit any mandatory rights you may have as a consumer under the laws of your country or state of residence.

If any provision of these Terms conflicts with mandatory consumer protection laws, the mandatory law will prevail to the extent of the conflict, and the remaining provisions will continue to apply.

32. Contact Information

If you have questions about these Terms, please contact us at:

Axora Technologies L.L.C-FZ
Email: support@vfitprogram.com
Address: 6th floor, Meydan Grandstand, Meydan Road, Nad Al Sheba, Dubai, Dubai
Website: https://vfitprogram.com/

Optional EU Withdrawal Form

Complete and return this form only if you have a statutory right of withdrawal and wish to withdraw from the contract.

To: Company legal name, address, email

I hereby give notice that I withdraw from my contract for the following service/digital content:

Ordered on: date
Name of consumer: name
Address of consumer: address
Email used for purchase: email
Signature of consumer: only if submitted on paper
Date: date

Last updated: [27.05.2026]